Excellent:
Device is like new with no visible scratches
Very Good:
At first glance, the device appears to be like new. The screen might have hairline scratches. The back cover may have small use signs including light scratches The housing of the device may show light scratches.
Good:
At first glance, the device appears to be lightly used. The screen might have some visible moderate scratches under normal light. The back cover might have some use signs including scratches visible under normal light. The housing of the device will show signs of wear, small scuffs and dings.
Acceptable:
At first glance, this device appears to be moderately used. The screen will have moderate to heavy scratches under normal light. The back cover will have signs of wear, including scratches and scuffs. The housing will have signs of use including scratches and/or dents The device will have an original battery that may need servicing.