Frequently Asked Questions

Everyone has questions and sometimes things aren't always fully clear and we get that! So we made this FAQ with the most common questions we get so we can save you time and give you peace of mind.

Search

There is a lot, maybe searching will help.

Orders

What payment methods do you accept?

As of right now we only take Paypal.

What is your return policy?

We offer a 30-day refund from point of receival return policy with conditions, see out returns and refunds page for more information.

Can I change or cancel my order?

You have a window of time that varies usually 1-2 days from purchase to cancel with no fees. To cancel contact us.

Products

How do I set up my new device?

Depending on the unlock status you purchase your device may be ready to go. If it is locked it will be stated as such and we do not provide instructions on how to unlock your locked device.

Do you offer warranties on your products?

We do not offer a warranty only the 30 day return policy.

Shipping

Do you ship internationally?

We do not currently offer international shipping.

How can I track my order?

Every purchase comes with a tracking number so you can keep up to date with your purchase!

Still can't see it? Contact us.